Processed payments accurately and maintained financial integrity using the Jane App.
Managed booking of phone consultations and appointments while delivering exceptional customer service to clients.
Responded promptly to client emails, effectively addressing inquiries and concerns.
Submitted Greenshield claims via ProviderConnect and Compsych insurance claims for timely reimbursement.
Maintained updated and organized client files, ensuring accuracy in documentation.
Tracked weekly and monthly statistics to facilitate smooth operational workflow.
Conducted onboarding and training for administrative staff and new therapists.

Managed and grew social media presence across TikTok.
Created and executed content plans, including video production and editing.
Analyzed and reported on campaign performance and made data-driven decisions to optimize results.
Created content on health info (including for older adults)
Created videos on exercises for older adults
Created videos on exercises for individuals with disabilities
Created videos about anti-ableism
Created videos about anti ageism

Received and processed orders for pantry products over the phone, email, and online platforms.
Collaborated with warehouse and logistics teams to ensure timely and accurate delivery of orders.
Communicated with clients to provide updates on orders and address any issues or concerns.
Called clients and took orders
Assisted 10-15 clients per day
Sent emails to pantry with regards to which items are being ordered
Read out daily menus to clients over the phone

Identified supporters, recruited volunteers, helped with fundraising efforts.
Volunteered canvassing and phone banking.
Volunteered in a phone bank talking to hundreds of constituents a day.
Called voters to inform them about the issues for the presidential primary.
Participated in a team that canvassed communities to create awareness.
Responsible for cold-calling members of the community to negotiate their support for the democratic party.

Maintained a clean service environment
Provided a positive attitude
Assisted with opening new stocks
Knowledge of handling registers
Greeted an average of 30-40 incoming customers per day by helping to locate items and responding to inquires
Assisted team members in unloading merchandise and cleaning up the store at end of the day
Maintained a clean sales floor

Greeted an average of 40 incoming customers per day by helping to locate items and responding to inquires
Stocked and organized inventory with accuracy and efficiency
Maintained a positive attitude
Provided accurate and attractive merchandise displays
Assisted team members when necessary in handling registers, inventory room organization, unloading merchandise, and cleaning up
Maintained an orderly appearance throughout the sales floor

Transcribe and conform closed captions files for various media.
Providing accurate audio and video transcriptions that meet the company's high standards.
Maintained an outstanding record of delivering claimed projects before due time.
Within less than a month, meeting the requirements needed to graduate the beginner level with an overall score of 4.5 out of 5.

Assisted with patient transportation within the facility.
Worked in the crafts and recreation, able to work alongside other volunteers and complete tasks
Changed boards, watered plants, assisted seniors to get to their room, helped with feeding
Engaged seniors in activities such as bowling, puzzles, and board games
Helped with the Christmas Bazaar, sold items
Developed the skills organization, problem solving, leadership, creativity, and empathy
Accomplished 40.25 hours